Night audit - DoubleTree By Hilton Dallas - Farmers Branch
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City: Dallas
State: TX
Zip: 75234
Country: United States
Details: Night Auditor is responsible for posting and balancing charges and settlements for room, restaurant and bar daily work; maintaining files; and resetting the systems for the next day's operations. This position requires basic knowledge of accounting operations, mathematical skills, and computing skills. In addition to the accounting functions of the position, our Night Auditor is also responsible for checking guests in and out, handling any guest requests independently, and working closely with the other departments on AM & PM shifts. Night Audit shift is from 10pm to 6:00am. Must have excellent guest service skills, cash handling skills, be detail oriented and be able to stand for an 8 hour shift. This is a full time position with a schedule of 5 nights per week (days off will vary based on business levels). Must be able to work weekend shifts on a consistent basis. Hotel Experience is necessary. OnQ Certified Position Description Job Summary Greets and registers guests. Checks guests out of the hotel. Resolves guest challenges throughout their stay in the hotel. Upgrades guests, and promotes hotel services and amenities. Completes the registration process, codes electronic keys, and makes appropriate selection of rooms based on guest needs. Promotes and administers Hilton Marketing Programs for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Ensures statements are correct upon guest check-out The front desk job description also includes : Arranging guest travel and transportation -- for example, to the airport Calculate final bills and receive payment Direct calls from guests and take room service orders (to help out) Receiving and sending emails (bookings, reservations, transport) Sales experience -- not always required, but is a great asset to hold Hotel Experience is necessary. OnQ Certified
Date posted: Sep-24th-2012
Company: DoubleTree By Hilton Dallas - Farmers Branch
Department: Front Desk
Address: 11611 Luna Rd
Phone: 9725060055
Fax: 972-506-0030
Email: tina.mcdonald@hilton.com
Join Date: ASAP
Benefits: after one year
Submited By: Tina McDonald
Submited By Hotel: DoubleTree by Hilton Dallas - Farmers Branch
Submited By Phone: 9725060055
Submited By Email: tina.mcdonald@hilton.com
Salary: BOE
Industry: Hotel/Resort
Online Job Posting URL: http://dallas.craigslist.org/ndf/fbh/3261478922.html
E-mail Application Resumes To: tina.mcdonald@hilton.com

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