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COVID-19 Emergency Assistance and Resources

  • Unemployment Benefits Services - If you have to furlough employees or reduce their hours due to COVID-19, you can forward this information to them when you encourage them to take advantage of Texas Workforce Commission benefits - Apply for Benefits
  • Assistance for Employees - The United Way of Dallas has set up a relief fund to help to help address the immediate and long-term needs of North Texans - Telephone: 877-541-7905.
  • IRS - has deferred the federal tax filing deadline to July 15th.
  • For those who are Food & Beverage employees, who have a family and are diagnosed with COVID-19, the following non-profit has assistance available -
  • Employers - the Above & Beyond Foundation - a nonprofit organization dedicated to recognizing and rewarding front-line hospitality workers, has launched a fundraising effort to provide immediate relief to the unemployed in the form of $500 grant to those in the most urgent need. Employer nomination form
  • Job Opportunities for furloughed employees:

Thank you to ReBirth Empowerment Education Community & Workforce Development Group for the following information:

COVID-19 Emergency Utility Help Information

- Will not terminate services for the next 60 days
- Will waive late payments and fees
- Offer services if unable to pay bill
- MUST CALL 800-288-2020 or 611 (High Call Volumes)

Charter Spectrum
- Free broadband and Wi-Fi for students K-12
- Only for 60 days
- Must not already have internet access
- Opening free public hotspots for internet access
- MUST CALL 1-844-488-8395

Dallas Water
- Suspension on disconnections for next 60 days
- Payment arrangements are available
- MUST CALL 214-651-1441
- High Call Volumes

- Will not terminate services for the next 60 days
- Will waive late payments and fees
- Offer services if unable to pay bill
- MUST CALL 800-922-0204 (High Call Volumes)

- Call 211 to find agencies who can aid through their CARE Program
- Clients need to call 1-866-RELIANT for payment extensions. Currently, there is a 5% fee to extend payments

Stream Energy
- Call customer service to make payment arrangements - 888-685-POWER (7693)

Utility Assistance from Texoma Council of Governments (serving families in the following counties - Collin, Cooke, Denton, Fannin, Grayson, Hunt, Rockwall)
- Telephone: (903) 893-2161, option 5
- Apply online:


Medical Assistance and COVID-19 Testing

If you do not have health insurance, you can still get tested for COVID‑19. If you need help finding a doctor or accessing medical care, call 2‑1‑1 and they can direct you to low- or no-cost providers in your area.

Healing Hands Ministries operates health centers. Information is available on their website in English and Spanish.
Telephone: 214-221-0855 |

Food Services

There are many restaurants that are still open for take-out/curbside service throughout the region - here are a few links.

For furloughed hospitality workers, a new pop-up nonprofit that is serving meals via curbside pick-up for hospitality workers:

COVID-19 Emergency Food Pantries

Brother Bills Helping Hand
3906 North Westmoreland Road
Dallas, TX, 75212

Drive-Thru Food Pantry. Must Call First, Unless it’s an Emergency.
Wednesdays from 10 am – 1 pm | Thursdays from 10 am – 1 pm


CCD Marillac
2843 Lapsley St.
Dallas, TX, 75212

Serves breakfast and lunch. M-F from 8 am to 3 pm
First come, first serve.


City Square Food Pantry
1610 S. Malcolm X Blvd.
Dallas, TX, 75226

T-F from 9 am to 1 pm. Drive Thru and Walk-In Services.
First come, first serve.


Cristo Rey Dallas College Prep
1064 N. St. Augustine
Dallas, TX, 75217

Tuesdays from 9:30 am – 11:30 am. Food and Diaper Pantry.


Crossroads Pantry
4500 S Cockrell Hill Rd.
Dallas, TX


  1. Bring own grocery bags
  2. Picture ID
  3. Proof of address


Holy Spirit
111 W Danieldale Rd.
Duncanville, TX, 75137

Tuesdays & Thursdays from 9 am – Noon.
Saturday from 10 am - Noon

Interfaith Family Services
1651 Matilda Street
Dallas, TX, 75206

Drive-Thru Food Pantry. Must Call First, Pre-registration is required.
Special drive-thru on Saturday, March 21, 9 A -Noon 


Jan Pruitt Community Pantry
123 Alexander St.
Lancaster, TX, 75146

Only Services Following Zip Codes: 75134, 75146, 75172, 75141, 75241, 75154
Must call first


Minnie’s Food Pantry
661 18th Street
Plano, TX, 75074

WED-SAT from 8:30 am to 11:30 am


North Texas Food Bank
3677 Mapleshade Ln.
Plano, TX, 75075


Pleasant Grove
1324 Pleasant Dr.
Dallas, TX, 75217

M-F from 10 am to 3 pm. First come, first serve.


Vickery Meadow
8448 Walnut Hill Lane
Dallas, TX, 75231

Food and Clothes Pantry.


To apply and file for food stamps:

Rent Assistance

Rent assistance compiles resources from Government & Housing Authorities, Non-profit and private agencies and faith based organization.  Type in your zip code to find agencies in your area.