Hotel Association of North Texas

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The Assistant Director of Audio Visual & Event Technology is a driven individual with overall sales and hotel operations management expertise. The ideal candidate will have a passion to mentor and provide learning and development opportunities for ambassadors. The Assistant Director of AV functions as secondary liaison with the rest of the property to handle any issues and to manage the overall success of the department.

JOB RESPONSIBILITIES
-Assist in managing an efficient and profitable Audio Visual and Event Technology operation, with a focus on revenue maximization & cost control
-Manage and proactively execute the company sales process through advanced client contact
---Provide outstanding customer service to clients by establishing excellent working relationships with internal and external guests
Develop, coach and mentor technician’s performance to include, but not limited to, providing supervision, scheduling, conducting training, conducting counseling and evaluations and delivering recognition and reward
-Serve as role model with hands-on demonstration of service culture through effective communication and actively participates in overall company programs / activities
-Elevated knowledge of computer systems, reporting and software programs and ensures technicians are properly trained
-Supervise and provide proper training of security, inventory control, transportation and maintenance of equipment (ie. audio, visual, rigging, lighting, etc.)
-Perform other reasonable job duties as requested by leader


THE JOULE'S COMMITMENT
As a Full Time Joule Ambassador you will be entitled to our exclusive company benefits:
-Medical, Dental and Vision insurance plans
-401k (with company matching up to 6% of your contribution, and 100% vested immediately)
-10 Days of Vacation + 5 Sick Days + 1 Personal day + 6 national
-Preferred Hotels, Award Winning Restaurants, Exclusive Spa and Gym discount programs
-Parking/DART discounts
-Tuition Reimbursement

Company paid benefits at no cost for you:
Basic Employee Life and AD&D Insurance, Long Term Disability Insurance, One hot meal when on shift, Ambassador recognition programs and events

Please apply on-line at: careers.headington.com


THE JOULE'S COMMITMENT
As a Full Time Joule Ambassador you will be entitled to our exclusive company benefits:
-Medical, Dental and Vision insurance plans
-401k (with company matching up to 6% of your contribution, and 100% vested immediately)
-10 Days of Vacation + 5 Sick Days + 1 Personal day + 6 national
-Preferred Hotels, Award Winning Restaurants, Exclusive Spa and Gym discount programs
-Parking/DART discounts
-Tuition Reimbursement

Company paid benefits at no cost for you:
Basic Employee Life and AD&D Insurance, Long Term Disability Insurance, One hot meal when on shift, Ambassador recognition programs and events

Please apply on-line at: careers.headington.com

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
   
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.


Dallas Carrollton Courtyard and Carrollton Courtyard is a franchisee of Marriott International and is owned and operated by Lowen Hospitality Management.  Lowen Hospitality Management is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Lowen Hospitality Management does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.  Lowen Hospitality Management offers competitive benefits; including, paid vacation and sick leave, medical, dental and vision insurance, 401K, hotel room discounts and Hotel Association of North Texas membership benefits.

How to Apply:

Email resumes to yadira.nunez@marriott.com or in person to:

Dallas Carrollton Courtyard and Carrollton Conference Center
1201 Raiford Road
Carrollton, TX 75077

972-446-0001
972-446-0012 (fax)

Restaurant Manager


Reports To:   Food & Beverage Manager


Purpose for the Position:
To serve meals to patrons according to established rules of etiquette.

Essential Responsibilities:
Greets guests in a friendly and warm manner
Offers any assistance a guest may need
Completes side work as deemed necessary by management
Reports to work for scheduled shift, on time and in uniform in accordance with company policy
Knows and complies with all company policies and procedures pertaining to this position and its duties
Performs other related duties as required
Totals bills and accepts payments or refers patron to cashier
Utilizes computer terminal appropriately to close out guest checks
Assist in maintain inventory of supplies needed
Assists in maintaining equipment used
Observes diners to fulfill any additional request and to perceive when meal has been completed
Works to promote a team with dining room staff
Oversees the daily operations of dining room and breakfast room service operations

Utilizes occupancy reports to plan for busy periods and manages flow of staff and guests
Responds to guest complaints in a friendly and courteous manner and takes appropriate action
Maintains the dining room and service areas in an attractive and sanitary manner
Complies with food safety and Eco Sure standards
Ensures reports and breakfast vouchers taken to front desk at the end of shift


Skills & Abilities:
Use arithmetic to total costs and make change.
Talk with different kinds of people to find out what services they want and to give them information.
Stand or walk for varying lengths of time, sometimes for long periods.
Move fingers and hands easily and quickly to handle things like dishes, money and merchandise.
Lift and carry things like heavy trays.
Perform routine work or the same task over and over again.



Physical Demands:
Light Work: Exerting up to 20 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 10 pounds of force frequently (Frequently: activity or condition exists up to 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists up to 2/3 or more of the time) to move objects. Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.


Environmental Conditions:
Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.
                                                                                                                                                                             

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.


Please send resume to veronica.bass@ohsopitalitymanagement.com

Front Office Manager Essential Job Functions:
-Ensure proper staffing levels of Front Desk Clerks by assisting General Manager in preparing weekly schedule and maintaining proper documentation (time cards, disciplinary procedures, reviews, etc.)
-The Front Office Manager will assist the General Manager by handling special requests, group blocking and unusual circumstances.
-Communicate with the Housekeeping Department regarding guest rooms and requests.
-Communicate with the Engineering Department regarding any maintenance requests from the guests.
-Check AM and PM discrepancy reports.
-Have complete working knowledge of Front Office system, including all daily transactions and those which are not performed often.
-Accurately manage and operate the reservation system and assist with reservations, when needed.
-The Front Office Manager will accurately and efficiently manage and perform all of the front desk functions to include Guest Service Aide, PBX Operator, Front Desk Clerk, Reservationist, etc.
-Assist Front Desk Clerks by cordially checking guests in and out of the hotel.
-Know how and where to accurately post all charges.
-Accurately manage cash handling including receiving money from guest for payment of hotel charges and making correct change.
-Handle checks and credit cards received from the guests for payment of hotel charges in accordance with management company’s accounting and credit procedures.
-Know and accurately quote all of the room rates using upselling/yield management techniques per company policy.
-The Front Office Manager will greet guests cordially and promptly and professionally check with guests in and out of the hotel.

Additional Front Office Manager Job Functions:
-Issue safety deposit boxes to guests when requested, following approved hotel policies and procedures.
-Give clear and accurate directions to hotel facilities, rooms and local area attractions.
-Understand and be able to train new associates on night audit procedures, if required.
-Meet budget by performing within the guidelines.
-Participate in the following:monthly department meetings
property M.O.D. Program
weekly staff meetings
-Remove safety hazards.
-Perform job duties of associates who do not report to work until substitute associate arrives.
-Efficiently operate telephone system, answering all incoming calls within 3 rings.

Please submit your resume to Ginger Smith General Manager at ginger.smith@marriott.com. The Springhill Suites by Marriott is a 117 suite property. The hotel offers benefits available after 60 days of employment. You can call Ginger at 972-221-2999.

Role Summary

Reporting to the front office leadership team, this position is responsible for processing all guest requests made through the At Your Service extension as well as check-ins, check-outs, room assignments, and room change/late check-out requests.

Accountabilities

-Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible
-Responsible for taking in room dining orders and adhering to our allergy processes
-Secure payment; activate/reissue room keys
-Ensure rates match market codes, document exceptions. Verify/adjust billing for guests
-Communicate to appropriate staff when guests are waiting for an available room
-Advise guest of messages
-Clear departures in computer system
-Coordinate with Housekeeping to track room status and guest concerns
-File guest paperwork or documentation
-Operate telephone switchboard station
-Run and check daily reports, contingency lists, and credit card authorization reports
-Supply guests with directions and information
-Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction
-Arrange transportation for guests/visitors
-Count and secure bank at beginning and end of shift
-Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change
-Notify Loss Prevention/Security of any reports of theft
-Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
-Adhere to all environmental policies and programs as required
-Other duties as assigned

Apply via email to ginger.smith@marriott.com or come by the hotel at 720 Vista Ridge Mall Drive, Lewisville TX 75067.

Start Your Journey With Us

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Job Summary
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

  Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

How to Apply:

he Westin Dallas Downtown located at 1201 Main St, Dallas, TX 75202 is currently hiring for a Sales & Marketing Admin Assistant. Please visit https://jobs.marriott.com/marriott/jobs/18002CJX to apply for this role.
Position: Sales & Marketing Admin Assistant
Job Number: 18002CJX
Apply at: Please visit https://jobs.marriott.com/marriott/jobs/18002CJX